Mortgage Loan Officer - Non-Commission (West Chester, OH)

About the role

Third Federal is a leading lender of conventional home mortgages operating in 27 states plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, communities, associates, and stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun drives our culture and the way we serve customers.

We are seeking an experienced loan officer to join our Cincinnati Mortgage Loan Office (6200 Muhlhauser Rd, West Chester, OH 45069). This is a full‑time, onsite position. Success in this role is measured by meaningful customer connections rather than high‑pressure sales quotas. The ideal candidate thrives in a collaborative, team‑based environment and embodies our values of love, trust, respect, commitment to excellence, and fun. A comprehensive training program is provided to set you up for success from day one.

Responsibilities

• Take equity line, loan, and/or mortgage applications.
• Carry a pipeline of loan applications through closing.
• Open depository accounts (checking, savings, certificates of deposit, IRAs).
• Assist customers with banking transactions on the platform, in the teller area, and/or over the phone.
• Work in all areas of the branch as needed.

Requirements

• High school graduate or equivalent.
• 2+ years of recent experience managing a pipeline of equity and/or mortgage loans.
• Outstanding customer service skills.
• Professional grammar and demeanor.
• Positive, proactive, and friendly interpersonal skills.
• Retail bank teller experience preferred.

Benefits

• Competitive compensation packages.
• Medical, dental, vision, and more.
• 401(k) match.
• 11 bank holidays plus vacation/sick time.
• Stock ownership allocation.
• Exceptional culture and value system.
• Strong work/life balance.
• Growth opportunities.
• Mortgage Discount Program.
• Education Reimbursement Program.

Pay

Our anticipated pay range for this position is $20.00 – $26.00 per hour. The range is based on market data, role responsibilities, and required skills. Individual pay will be determined by the candidate’s qualifications, experience, and other relevant factors.