Mortgage Loan Officer (Non-Commission) - Rocky River, OH Branch

Role Summary

We are looking for an experienced loan officer to join our team at our Rocky River Branch (21651 Center Ridge Road, Rocky River, OH 44116). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun.

Responsibilities

• Take equity line/loan and/or mortgage applications
• Carry a pipeline of loans application through closing
• Open depository accounts (checkings, savings, certificate of deposit, IRAs)
• Absorb banking transactions on the platform, in the teller area, and/or over the phone
• Absorb ability to work in all areas of the branch

Requirements

• High school graduate or equivalent
• Two years of recent experience managing a pipeline of equity and/or mortgage loans
• Outstanding customer service skills
• Professional grammar and demeanor
• Positive, proactive, and friendly interpersonal skills
• Retail bank teller experience preferred

Qualifications

• High school graduate or equivalent

Skills

• Excellent communication skills
• Customer service skills
• Teamwork and collaboration

Benefits

• Competitive compensation packages
• Medical, dental, vision, and more
• 401k match
• 11 Bank Holidays + vacation/sick time
• Stock Ownership Allocation
• Mortgage Discount Program
• Educational Reimbursement Program

Pay

Our anticipated pay range for this position is $20.00 - $26.00 per hour.

Schedule

This is a full time, onsite position.