Mortgage Loan Officer - Inside Sales

Responsibilities

• Engage in exploratory questioning regarding prospective borrower’s income and debts to match customer needs to a product
• Maintain knowledge of company products and pricing, including lock-in procedures and underwriting guidelines
• Educate prospective borrower on the home buying and refinancing processes
• Ensure customer information is correct and verified in the loan package, submissions must be complete and accurate
• Ensure timely follow-up to customers, processors, and lender requests
• Absorb and understand borrower’s credit issues and expectations throughout the process
• Have all files to the processor within 24 hours
• Must comply with the Bank’s BSA/AML and OFAC Compliance and Consumer Compliance policies and procedures relevant to responsibilities

Qualifications

• Minimum four years of mortgage loan origination and commission sales experience required
• Refinance experience strongly preferred
• Excellent verbal and written communication skills
• Ability to remain competitive in a fast-paced environment
• Ability to work evenings and/or weekends as necessary
• Detail oriented
• Team oriented attitude
• Possess a strong desire to provide superior customer service

Benefits

• Medical
• Dental
• Vision
• Life
• long and short-term disability insurance
• 401k Match