Mortgage Loan Officer

Responsibilities

• Monitor the mortgage process to ensure all company and regulatory processes are adhered to
• Possess a proven track record of creating lending solutions for your clients
• Possess exceptional decision-making ability, superior written and verbal communication skills, and superb interpersonal and customer service skills
• Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction
• Aid borrowers in selecting loan programs that best fit their financial goals and needs
• Collaborate with processors, underwriters, and partners to ensure smooth, timely closings
• Coordinate with borrowers and third parties to gather and prepare all required documentation for underwriting approval
• Deliver exceptional service and clear communication to ensure a positive borrower experience
• Meet or exceed monthly sales and production goals in alignment with company targets
• Stay current on market trends, loan products, and industry guidelines to provide clients with the best lending solutions

Qualifications

• Strong understanding of company loan policies and guidelines, as well as all federal and state regulations
• Multiple years of real estate, mortgage origination, or lending required
• Banking, business, real estate, or related Bachelor’s degree required
• Previous experience with Office Suite and loan originating software such as Experian, Calyx, or LendingWise preferred
• Proven track record of success in sales or mortgage lending (mortgage experience preferred, but not required for top sales performers)
• Strong business development skills with the ability to build and maintain referral relationships
• Highly motivated, goal-driven, and disciplined in daily activities — committed to implementing the Daily Success Plan
• Excellent communication and interpersonal skills with the ability to educate and guide clients through the mortgage process
• Strong organizational skills and attention to detail; able to manage multiple clients and deadlines
• Familiarity with loan products, underwriting guidelines, and the mortgage process (a plus, but training provided)
• Must meet all state and federal licensing requirements (NMLS license or ability to obtain)
• Bilingual in another language is a significant asset and highly valued in serving our diverse client base

About the Role

Grandview Lending is a family-owned and operated residential mortgage lender with over 20 years of trusted service in our community. Our mission is to help individuals and families achieve homeownership and financial freedom through personalized mortgage solutions. We are approved to offer Conventional, FHA, VA, USDA/Rural Housing, Investor, Jumbo, and Reverse Mortgage products, and we partner with top national lenders to provide clients with the best options for their unique needs. As a broker, we combine the strength of national lending programs with the personal touch of a local, family-owned business — delivering the kind of one-on-one service rarely found at large, name-brand banks. At Grandview, clients aren’t just transactions; they’re long-term relationships built on trust, integrity, and results.