Mortgage Loan Officer

About the role

Splash Financial is seeking a motivated and customer-obsessed Mortgage Loan Officer (MLO) to join our growing Lending team. In this role, you’ll serve as a trusted advisor to borrowers, guiding them through the mortgage process with empathy, clarity, and confidence. You’ll play a key role in helping our customers achieve their financial goals while delivering an exceptional experience that reflects Splash’s values.

Responsibilities

• Advise customers on mortgage loan products and guide them through the end-to-end application and approval process.
• Build and maintain strong relationships with borrowers, offering consistent and clear communication throughout their journey.
• Collaborate with underwriting and processing teams to ensure timely and accurate loan closings.
• Stay informed of lending regulations, market trends, and mortgage product updates to provide expert guidance.
• Contribute feedback to help refine and improve Splash’s mortgage processes, tools, and customer experience.

Requirements

• Must hold a valid California-DRE Real Estate Salesperson License Mortgage Loan Originator (MLO) License Endorsement
• 1+ years of experience in residential mortgage lending with a track record of meeting or exceeding performance goals
• Excellent interpersonal and communication skills, with a customer-first mindset
• Strong knowledge of mortgage products, regulatory requirements, and loan processing workflows
• Tech-savvy and comfortable using digital tools to manage leads, documentation, and customer interactions.

Qualifications

• Not specified

Skills

• Customer service skills
• Technical proficiency with digital tools
• Knowledge of mortgage products and regulations

Benefits

• Not specified

Pay

The base pay range for this role is $35.90 to $44.50 per hour, based on market data and internal compensation practices. Final compensation will be determined by factors such as location, experience, and skill level.

Schedule

Not specified