Mortgage Loan Officer

Duties And Responsibilities

• Proactively solicits new residential mortgage business and identifies, develops and maintains a quality network of business relationships.
• Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, complying with all federal and state compliance policies and adhering to HMDA requirements.
• Assists clients in determining the proper loan program, completes mortgage applications for submission to loan processing and underwriting, and establishes a detailed marketing/business plan.
• Provides required initial disclosures within the given time frame set by compliance, promotes and cross-sells other products and services as appropriate to client requirements, conducts networking activities, and entertains clients/prospects to enhance relationships and create new sales.
• Evaluates loan requests, analyzes financial data and determines qualification of collateral and client credit history, structures loans to comply with acceptable lending practices and federal and state regulations, and maintains contact with client throughout the loan process.
• Maintain familiarity with all compliance regulations and policies that are applicable to this position and ensure compliance with these regulations and policies.

Minimum Qualifications

• High school diploma or equivalent; bachelor’s degree preferred
• Two (2) years of mortgage lending experience with proven mortgage production
• Previous experience using automated underwriting technology preferred
• Basic knowledge of bank operations and products
• FHA/VA experience required
• Knowledge of federal and state regulations regarding lending and related consumer disclosure requirements
• Excellent knowledge of agency guidelines
• Effective oral, written and interpersonal communication skills with the ability to carry out instructions, understand procedures and write correspondence
• Proficient in Microsoft Outlook, Word and Excel
• Excellent customer service and time management skills
• Able to multitask, as shown in previous experience as a processor completing tasks under time constraints
• Good organizational skills and ability to develop basic understanding of underwriting guidelines
• Good data entry/keyboarding and math skills

Physical Requirements And Environmental Conditions

• Sustained standing and sitting
• Frequent use of PC, including typing or sustained attention to monitor
• Frequent typing using a keyboard and/or calculator
• Occasional lifting of basic office files or equipment up to 20 lbs
• Normal office environment with comfortable internal temperatures and low level noise