Mortgage Loan Officer

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About the role

Join our dynamic team at AmeriCU! We are seeking a dedicated individual to join our growing credit union. As a member of our team, you will play a crucial role in providing exceptional service to our members and contributing to our mission of helping our members achieve their financial goals.

Responsibilities

• Provide high-quality customer service to members through phone, email, and in-person interactions.
• Manage member accounts, including account maintenance, transactions, and inquiries.
• Develop and maintain positive relationships with members to build loyalty and trust.
• Collaborate with other departments to ensure seamless service delivery.
• Adhere to regulatory requirements and maintain compliance with credit union policies and procedures.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Basic computer skills, including proficiency in Microsoft Office applications.
• Experience in a customer service-oriented environment preferred.

Qualifications

• Excellent problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Passion for serving others and a commitment to excellence.

Skills

• Customer service orientation.
• Attention to detail.
• Effective communication skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Salary range: $X-$Y per hour, depending on experience.

Schedule

Full-time position with flexible hours to accommodate member needs.