Mortgage Loan Consultant

Essential Duties And Responsibilities

• Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal).
• Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position.
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines.
• Completes all required training on time.
• Follow defined protocol for escalation underwriting and pricing exceptions.
• Takes applications by completing URLA on laptop.
• Utilizes available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
• Collects appropriate documentation from applicant(s) and delivers loan package in the time frames set by management.
• Works with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing.
• Communicates appropriately and timely with branches and/or applicants providing updates and status reports.
• Maintains high levels of customer service while managing each applicant's and Fifth Third expectations.
• Attends and participates in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.
• Collects application fees on loan applications per policy.
• Participates in One Bank making appropriate referrals to other lines of business.

Minimum Knowledge And Skills Required

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Ability to maintain an intense optimism and focus on achieving goals even under adversity.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.

Pay

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance.

Schedule

Not specified.

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Location

Parma, Ohio 44129