Mortgage Consultant- Outbound Team

Description

• Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaigns.
• Determine the needs of consumers and offer the appropriate products.
• Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams to ensure timely and accurate loan approvals.
• Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etc.
• Achieve individual monthly sales goals.
• Stay informed of developing trends in the mortgage industry.
• Maintain compliance with the Newrez Code of Conduct.

Qualifications And Education Requirements

• Active NMLS license - Passed SAFE.
• Associates Degree or Bachelor’s Degree preferred.
• Origination experience in the mortgage or banking industry required.
• 2+ years’ origination experience.
• Solid understanding of appraisals, title reports and product guidelines.
• Maintain mortgage licenses by completing mandatory annual continuing education.

Skills, Abilities, And Knowledge

• Connect with borrowers, friendly demeanor, customer service oriented.
• Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams).
• Ability to maintain high levels of communication and urgency, including returning all voicemails within 24 hours.
• Ability to work efficiently and accurately with proven success in a fast-paced environment.
• Detail-oriented and demonstrates careful decision-making skills.
• Ability to work independently with minimal supervision.
• Professional communication skills.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• The Newrez Employee Emergency and Disaster Fund.
• Company-paid Volunteer Time Off day.
• Matching Gifts Program.
• Grants, nonprofit resources, and volunteer opportunities.

Additional Information

• Employment will be contingent on meeting Company security standards for smart phones.
• Compensation range is $15,080.00 - $60,000.00.
• Additional benefits include placement within the range based on skills, experience, qualifications, location, etc.
• Employees can participate in ERGs and contribute to the Newrez Employee Emergency and Disaster Fund.
• Equal employment opportunity is provided.