Mortgage Consultant- Outbound Team

Description

• Originate purchase and refinance loans by responding to company-provided leads via phone.
• Engage with consumers, determine their needs, and offer the appropriate products.
• Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams to ensure timely and accurate loan approvals.
• Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etc.
• Avoid non-compliance with federal and state lending regulations, including the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending standards, maintaining accurate and compliant documentation.
• Provide superior customer service.
• Maintain compliance with the Newrez Code of Conduct.

Qualifications And Education Requirements

• Active NMLS license - Passed SAFE.
• Associates Degree or Bachelor’s Degree preferred.
• Origination experience in the mortgage or banking industry required.
• 2+ years’ origination experience.
• A solid understanding of appraisals, title reports and product guidelines.
• Must maintain mortgage licenses by completing mandatory annual continuing education.

Skills, Abilities, And Knowledge

• Ability to connect with borrowers, friendly demeanor, customer service oriented.
• Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams), with the ability to adapt to new digital tools.
• Ability to maintain high levels of communication and urgency, including returning all voicemails within 24 hours.
• Ability to work efficiently and accurately with proven success in a fast-paced environment.
• Must be detail-oriented and demonstrate careful decision-making skills.
• Ability to work independently with minimal supervision.
• Professional communication skills.

REVISION HISTORY

A Good Faith Estimate Of The Compensation Is 15,080.00 - 60,000.00 Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)