Mortgage Banking Consultant

Primary Office Location

117 South Allen Street
State College, Pennsylvania 16801

Position Overview

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. The role involves building and maintaining strong relationships, counseling customers, supporting key banking partnerships, and ensuring excellent customer service.

Primary Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience.
• Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner.
• Affords assistance with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.

Minimum Level of Education and Experience

• High School or GED
• 3 years of job-related experience

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical, and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• BS or BA degree preferred
• MUST possess a Nationwide Mortgage Licensing System and Registry identifier
• Experience with Easylender, Uni-form and Genesis

Licenses/Certifications Required

• N/A

Physical Requirements or Work Conditions

• Beyond Traditional Office Work

Equal Employment Opportunity (EEO)

F.N.B. Corporation (FNB) and its affiliates do not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.