Mobile Service Technician

Provide service to customers while maintaining exceptional customer service. This role involves cleaning, maintenance, visual inspection, removal of parts and attachments, installation using proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning for our fleet of commercial vehicles.

About the role

Rush Truck Centers is the largest network of commercial vehicle dealerships across the US, representing manufacturers such as Peterbilt, International, Hino, Isuzu, Ford, IC Bus, and Blue Bird. We offer a rewarding career in the transportation industry with opportunities for growth as we expand our network of locations and services.

Responsibilities

• Maintain all aspects of equipment according to company standards.
• Handle basic maintenance of trucks, including filling the fuel tank, checking oil, cleaning, and ensuring required inspections are performed and documented.
• Manage inventory control on the service truck and keep the vehicle properly stocked.
• Report to the Service Manager and perform assigned duties on a daily basis.
• Maintain availability for after-hours service calls and an open work schedule.
• Maintain and inventory tools required for diesel engine truck maintenance.
• Read job orders and observe vehicles in operation to determine malfunctions and plan work procedures.
• Use diagnostic equipment to identify malfunctions and technical information to perform correct repairs.
• Diagnose, remove, and replace components such as injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, batteries, and transmissions.
• Perform all necessary diagnostic and documentation functions on the company computer system.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments.
• Lubricate moving parts and drive repaired vehicles to verify conformance to specifications.
• Perform preventative maintenance work as requested.
• Document and submit necessary paperwork or enter work performed into the mobile service program accurately and timely.
• Respond to customer inquiries regarding work and foster positive customer relations.
• Advise customers and/or service writers of any recommended repairs or services within the next 3 months.
• Participate in training and apply that knowledge in daily work.

Requirements

• High school diploma or general education degree (GED).
• 9 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Current and valid CDL and Medical card as required by the FMVS.
• Mechanical aptitude and technical ability.

Benefits

• Exceptional Total Rewards package with outstanding healthcare benefits.
• Robust 401(k) plan with company matching.
• Employee stock purchase program for long-term financial security.
• Performance-based incentives.
• Opportunities for professional growth through ongoing training and development.
• Supportive culture that values excellence, positive attitude, and integrity.

Pay

Minimum Pay Rate: USD $30.00/Hr.
Maximum Pay Rate: USD $50.00/Hr.