Mobile Service Technician

We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

About the role

Responsible for maintaining the fleet for clients and handling service calls at client locations. Provide service to our customers while maintaining exceptional customer service.

Responsibilities

• Maintain all aspects of equipment according to company standards.
• Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and ensuring required inspections are performed and documented as assigned.
• Manage inventory control on the service truck and keep the vehicle properly stocked.
• Report to the Service Manager and be assigned duties on a daily basis.
• Maintain availability for after-hours service calls and be available for an open work schedule.
• Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment.
• Read job order and observe and listen to vehicle in operation to determine malfunction and plan work procedures.
• Utilize various diagnostic equipment to determine malfunction and use available technical information to determine and perform correct repair procedure.
• Diagnose, remove, and replace components such as injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, batteries, and transmissions.
• Perform all necessary diagnostic and documentation functions on the company computer system.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments.
• Lubricate moving parts and drive repaired vehicle to verify conformance to specifications.
• Perform preventative maintenance work as requested.
• Document and submit necessary paperwork or enter into mobile service program accurately and timely.
• Respond to customer inquiries regarding the work and foster positive customer relations.
• Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months.
• Participate in training and utilize that training in the course of work.

Requirements

• High school diploma or general education degree (GED).
• 9 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Current and valid CDL and Medical card as required by the FMVS.
• Mechanical aptitude and technical ability is a must.

Benefits

• Outstanding healthcare benefits.
• Robust 401(k) plan with company matching.
• Employee stock purchase program.
• Performance-based incentives.
• Opportunities for professional growth through ongoing training and development.

Pay

Minimum Pay Rate USD $30.00/Hr. Maximum Pay Rate USD $50.00/Hr.