Mobile Medical Front Desk - 87th
Vancouver Clinic is looking for a Front Desk Representative with a mobile workstation to join our team. This role requires the ability to walk, stand, and push a 60-lb cart for the entirety of the shift.
About the role
To be successful in this role, you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. If you can multitask, work well with others as part of a team, and maintain a positive attitude while working in a fast-paced environment, we want you on our team.
Responsibilities
- Provide excellent customer service to patients by welcoming and greeting patients and their families
- Collect co-pays and complete insurance information
- Answer phone calls and schedule appointments
Requirements
- High School Diploma or equivalent required
- Minimum of 1 year of customer service experience
- Minimum of 1 year of medical front office experience preferred
- Experience with Epic preferred
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills
- Ability to work with a diverse population of patients and colleagues, including those seeking or considering care in areas such as vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment (with or without reasonable accommodation)
Schedule
Monday through Friday, 8:00 AM to 5:00 PM
Location: 700 NE 87th Ave, Vancouver, WA 98664
Pay
Hiring range: $18.00/hour to $21.37/hour. Placement in the range depends on an evaluation of experience. Overall pay range: $17.31 - $24.24.
Benefits
Eligibility for benefits begins on the first of the month following one month of employment. Benefits include:
- Medical, dental, and vision insurance
- Life insurance and AD&D
- Long-term disability
- Health savings account and flexible spending account
- Employee assistance program
- Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan with employer matching contribution up to 4%
Compensation packages and time off programs vary based on factors such as department, position type, primary work state, and FTE.