Medical Front Desk

Major Responsibilities/Tasks

• Provide a warm greeting and excellent customer service to every patient
• Schedule patient appointments and procedures according to established policies and procedures
• Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete
• Maintain and oversee phototherapy patient flow
• Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required
• Utilizing EPIC, file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order
• Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality
• Ensure the reception area and patient bathroom is adequately stocked and clean during business hours
• Ensure office supplies excluding medical supplies are sufficient and stocked
• Perform other related duties as directed or assigned

Requirements

• Closing Availability (10am-7pm)
• Benefits: Health Insurance, Paid Time Off, Dental Insurance, Vision Insurance, 401(k)