Medical Front Desk

Duties/Responsibilities

• Welcome patients and visitors upon entry into the clinic.
• Affords patient checkin/checkout.
• Verifies insurance.
• Collects copays and deductibles.
• Enters patient demographics into EMR and practice management systems.
• Schedules followup appointments.
• Maintains reception area in a neat and orderly condition.

Required Skills/Abilities

• Excellent communication and interpersonal skills.
• Strong customer service skills with a focus on patient satisfaction.
• Professional, dependable, and maintains positive attitude in fast-paced environment.
• Organized and able to multitask to facilitate efficient workflow.
• Knowledgeable of medical terminology and general medical practice operations.
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality.
• Basic office skills such as typing, filing, and operating phones.

Education and Experience

• A high school diploma or GED is required.
• Experience in an office role (preferably in a medical office).
• Familiarity with medical scheduling systems is a plus.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(K) with company match.
• PTO.
• Paid holidays.
• Employee perks.

Pay

• This is a full-time, non-exempt position.
• Typical schedule is Monday-Friday.

Schedule

• This is an in-person position located in Thibodaux, LA.