Medical Front Desk

What’s it like to be a part of the FYZICALⓇ team?

The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond ‘good enough’. We’re a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy.

Benefits

• 85% employer paid health insurance
• 100% employer paid dental, vision, long-term disability and life insurance for every eligible employee
• Supplemental insurance with MetLife
• 401(k) match
• 120 hours paid time off & 6 paid holidays
• Plus bonus opportunities

Essential Duties And Responsibilities

• Greets and directs clients, sales people and visitors
• Answers the telephone and either responds to inquiry or directs caller to appropriate personnel
• Schedules appointments and enters appointment dates and time into computerized scheduler
• Tracks referral sources of patients and conversion of referrals into appointments
• Registers new clients with the office by collecting and inputting information into system and updating existing client info as needed
• Contacts client’s insurance company for verification of insurance benefits and to understand requirements needed for coverage of physical therapy visits
• Receives payments for services provided
• Performs other miscellaneous administrative tasks as directed

Key Skills & Attributes

• Ability to proactively and independently handle complex scheduling to maximize therapists' productivity
• Experience and comfort with utilizing a variety of computer applications including, but not limited to email, Excel and patient scheduling system
• Ability to multitask to juggle between incoming phone calls, assisting patients in the lobby and making outgoing phone calls to insurance companies to verify insurance benefits for clients
• Maintains a calm and friendly demeanor with clients, insurance companies and co-workers