Mobile Field Logistics Specialist

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Mobile Field Logistics function is a critical component of Smith+Nephew's overall US Supply Chain strategy. We are the last mile and the difference between success and failure in thousands of hospitals and surgery centers each day, where our customers are helping their patients improve their lives. It can and will be stressful, but it is rewarding knowing that you played a critical part in the positive outcome for a patient whose life is being restored through our products.

About the role

You are responsible for maintaining accurate inventory records of products as they flow through the territory. Accountability of products missing from sets is crucial to ensure proper billings. You will be responsible for case coverage, inventory management, and analyzing data. This role is an on-site member of the Logistics Team in a territory sales office(s), scheduling, preparing, and ensuring delivery of instruments and implant sets for surgery in the territory. You will also coordinate surgery schedules, prepare, and ensure accurate and timely delivery of instruments and implants sets for surgery. Good working knowledge of company products, operating system, and procedures is critical.

Location: Knoxville, Tennessee

Responsibilities

• Performs work duties accomplishing daily goals, including but not limited to, the picking of Finished Goods, packing of Finished Goods, maintaining inventory accuracy, sourcing cases, and overcommunication to the sales reps.
• Process all required order entry as directed to maintain and manage scheduled surgery cases on a daily basis.
• Perform all required reporting to measure accuracy, utilization, and validations while coordinating Mobile Logistics and shipment schedules daily to ensure the most cost-effective delivery methods are being utilized.
• Multi-task and work under pressure, handling high stress during the day while juggling multiple tasks to meet deadlines.
• Maintain good housekeeping in all warehouse areas, ensuring a clean, orderly, and safe work environment, and meeting daily shipping requirements.
• Perform on-call support as required.
• Be flexible with role and assist teammates when needed, including driving a company van when required.
• Understand and perform the functions and procedures pertaining to the efficient operation of warehousing.
• Assist during physical inventories and/or field cycle counts ensuring the office inventory PI preparation is performed.
• Perform daily/period freight activity reviews on all FedEx and courier usage to ensure costing is correct and most economical.
• Learn software systems such as Move Medical and SAP used on a daily basis.
• Train and direct other personnel in their duties, both clerical and physical.

Requirements

• Minimum high school diploma or equivalent; Bachelor's degree preferred.
• 2 years of relevant experience in operations, distribution, logistics, inventory management, customer service, or a related field preferred.
• Valid Driver's License with a clean record.
• Ability to lift/carry up to 75 lbs.
• Available for occasional on-call shifts.
• Comfortable working in a warehouse environment and within a team, taking charge when needed.

Benefits

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day.
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program.
• Training: Hands-On, Team-Customized, Mentorship.
• Extra Perks: Discounts on fitness clubs, travel, and more.