Mobile Field Logistics Specialist

What will you be doing?

• Communicates and coordinates pickup and delivery activity for local shipments with OSC I, OSC II, Supervisor and Sales Representative personnel.
• Plans, schedules, and prioritizes local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled.
• Performs pickups and deliveries to Surgeon customers, hospitals, clinics, airport, bus station, post offices, and local vendors.
• Assures necessary paperwork is processed for shipments handled.
• Checks instrumentation into Central Processing Department (CPD) for sterilization and delivers implants to appropriate holding area.
• Re-sets instrument trays for office sets and works with CPD staff to locate any missing instrumentation post-surgery.
• Acquires un-used implants from holding area that are to be returned to the OSC.
• Records daily delivery information on a delivery log including mileage driven, number of stops, time per stop, fuel/maintenance purchases.
• Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups.
• Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.
• Communicates effectively and professionally with Office Staff, Sales Representatives and all third party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.
• Fields customer complaints and communicates them as necessary to OSC staff.

What will you need to be successful?

• Education: Minimum two years college with classes in operations, customer service or distribution desired. In lieu of college classes, a combination of education and above experience totaling four years is required. 4 year Bachelor's Degree preferred.
• Licenses/Certifications: Valid Driver's License with clean record.
• Physical: Drug Test, Physical Ability to lift/carry up to 50 lbs.

Benefits

• 401k Matching Program
• 401k Plus Program
• Discounted Stock Options
• Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

About the role

At Smith+Nephew, we design and manufacture technology that takes the limits off living. The Mobile Field Logistics Specialist is an on-site member of the Logistics Team in a District Sales Office. This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors.

Qualifications

• Good working knowledge of company products, operating systems and procedures is critical.

Skills

• Good working knowledge of company products, operating systems and procedures is critical.

Benefits

• 401k Matching Program
• 401k Plus Program
• Discounted Stock Options
• Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Pay

Negotiable

Schedule

Full-time