Mobile Equipment Service Tech

Responsibilities

• Travel to customer or dealer locations, process work orders for customer repairs, and service/repair equipment.
• Service parts ordering and filing warranty claims.
• Ensure the safe use of equipment & tools.
• Complete all warranty paperwork in a timely manner.
• Accurately document work performed daily.
• Maintain a clean and organized service vehicle.
• Special order parts for all work orders.
• Perform service work safely and timely.
• Use computer systems to identify parts and troubleshoot systems.
• Read and understand operating manuals, blueprints, and drawings.
• Provide a safe environment by keeping work areas clean & organized.
• Communicate effectively with customers, including equipment sales support and customer education.
• Prepare daily updates of work completed, problems identified, and future schedule.
• Load and unload customer machines for repair and delivery.
• Perform preventative maintenance and basic servicing of customer machines.
• May be required to cross train and perform other duties.
• Participate in the equipment sales process if needed.
• Handle multiple priorities, organize workloads, and meet deadlines.
• Operate machinery and equipment such as gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, and multimeters.
• Use general office equipment with repetitive wrist movements on keyboard.
• Versatile communication skills, including verbal communication with all audiences (in-person or via handheld transceiver).
• Lift, push, and/or pull a minimum of 30 pounds repetitively.
• Access and navigate each department across facilities.
• Verbal communication effectively with others (in-person and via electronic devices).
• Close visual acuity.

Qualifications

• Expert mechanical abilities in small engine, diesel, and hydraulic systems, including professional experience servicing sub-compact and compact utility tractors at a tractor dealership.
• Valid driver’s license.
• Proficiency with Microsoft Office software.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
• Ability to participate in our online applicant and new hire onboarding process remotely.
• Ability to complete computer-based training.
• Supervisory Responsibilities: None.

Physical Requirements

• Must be able to sit or stand for prolonged periods of time.
• Must be able to lift, push or pull up to 65 pounds at times.
• Must be able to repetitively lift, bend, carry and push.
• Must be able to access and navigate each department across facilities.
• Must be able to verbally communicate effectively with others (in-person and via electronic devices).
• Must have close visual acuity.

Pay and Benefits

The pay range for this position is $26.00 - $32.00 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here . https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

Min USD $27.00/Hr. Max USD $30.00/Hr.