Mobile Equipment Service Tech

Responsibilities

• Travel to customer or dealer locations, process work orders for customer repairs, and service/repair equipment.
• Order service parts and file warranty claims.
• Ensure the safe use of equipment & tools.
• Complete all warranty paperwork in a timely manner.
• Accurately document work performed daily.
• Maintain a clean and organized service vehicle.
• Provide high-quality off-site repair services on all work orders.
• Special order parts for all work orders.
• Perform preventative maintenance and basic servicing of customer machines.
• May be required to cross train and perform other duties.
• Participate in the equipment sales process if needed.
• Handle multiple priorities, organize workloads, and meet deadlines.
• Operate machinery and equipment such as gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, and multimeters.
• Use computer systems to identify parts and troubleshoot systems.
• Read and understand operating manuals, blueprints, and drawings.
• Communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
• Lift, push, and/or pull a minimum of 30 pounds repetitively.
• Operate service truck/travel long distances.
• May be required to cross train and perform other duties.

Qualifications

• Expert mechanical abilities in small engine, diesel, and hydraulic systems, including professional experience servicing sub-compact and compact utility tractors at a tractor dealership.
• Valid driver’s license.
• Proficiency with Microsoft Office software.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
• Ability to participate in our online applicant and new hire onboarding process remotely.
• Ability to complete computer-based training.

Pay

The pay range for this position is $26.00 - $32.00 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.