Mobile Diesel Mechanic I

About the role

Cox Fleet, headquartered in Indianapolis, is one of the largest fleet maintenance companies in the country and the leading provider of on-site mobile maintenance and repair services nationwide. The company offers mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers, and operates 50+ nationwide service centers providing accident repair, painting, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet delivers scheduled and unscheduled services to fleets anywhere, anytime.

The Mobile Diesel Technician I performs licensed DOT inspections, preventative maintenance inspections, light and advanced repairs, and advanced mechanical/hydraulic/electrical and electronic diagnostics. This role is heavily relied upon for advanced diagnostics and triage of complicated repairs, functions as a lead on jobsites for customers and technicians, and serves as a consultant on the customer's behalf. The technician must comply with all company policies and achieve high-level performance metrics.

Responsibilities

• Perform scheduled preventative maintenance (PM), DOT inspections, and follow-up repairs on light, medium, and heavy-duty vehicles in a mobile/field environment.
• Perform minor adjustments and repairs on various truck equipment including: electrical/brake/cooling systems, starters/alternators, fan clutches, engine electronics, diesel steering systems, engines (gas and diesel), transmissions (manual and automatic), clutches, differentials, etc.
• Diagnose, adjust, and repair various truck equipment including: electrical/brake/cooling systems, starters/alternators, air conditioning systems, fan clutches, engine electronics, diesel steering systems, engines (gas and diesel), transmissions (manual and automatic), clutches, differentials, etc.
• Inspect, test, and listen to defective equipment to diagnose malfunctions using test instruments such as handheld computers and pressure gauges.
• Road test vehicles to diagnose malfunctions and ensure proper operation.
• Identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives.
• Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections.
• Work with clients and customers to assess needs, provide information or assistance, resolve problems, and satisfy expectations.
• Manage concurrent assigned tasks, prioritizing work activities and time allocations effectively.
• Use hand tools, precision instruments, diesel tools, welding equipment, lifts, and jacks.
• Document work according to company standards and upload pictures of work performed, parts used, and findings on Repair Orders (RO) using company-issued iOS device and proprietary TRAIT application.
• Accurately complete DOT forms and all other documentation in a timely fashion.
• Work with a high degree of independence and manage own daily schedule.
• Maintain high productivity and work within or close to Standard Repair Times.
• Obtain parts from approved local and national vendors as necessary.
• Communicate with management and support team via email or phone for repair estimate approvals, purchase order numbers, and RO findings discussion.
• Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations (OSHA, EPA, DOT).

Requirements

• High School Diploma/GED and 3 years' experience in a related field; or any level degree/certification beyond HS diploma/GED in a related discipline; or 5 years' experience in a related field.
• At least 3 years of experience with refrigerated equipment.
• Must possess and supply a set of hand tools necessary to perform required job duties.
• OEM training and certifications preferred.
• Participate in and complete all company-required training.
• Position follows DOT FMCSA regulations; must successfully complete and pass DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current, valid DOT medical card with more than 4 months remaining until expiration may be submitted in lieu of a DOT physical; if 4 months or less validity remains, a DOT physical is required.
• Must be at least 21 years old due to interstate operating authority commerce regulations.
• Safe driving record required; valid driver's license required.
• Must hold a valid state-of-residence driver's license and be able to obtain and maintain Driver Qualification File.

Certifications

Required (or obtained within 18 months)

• ASE T8 (PMI) certification
• ASE 608/609 certification

Preferred

• ASE T2 (Diesel Engines)
• ASE T3 (Drivetrain)
• ASE T4 (Brakes)
• ASE T5 (Suspension)
• ASE T6 (Electrical and Electronic Systems)
• ASE T7 (HVAC)
• ASE A8 (Engine Performance)
• ASE L1 (Advanced Engine Performance Specialist)
• ASE L2 (Electronic Diesel Engine Diagnosis Specialist)

Skills & Abilities

• Understand implications of new information for current and future problem-solving and decision-making.
• Ability to lift, bend, climb, stand, and walk for long periods; perform moderately heavy laboring work.
• Ability to exert oneself physically over long periods without tiring, including repetitive tasks.
• Communicate information (facts, ideas, messages) in a succinct and organized manner.
• Engage in effective two-way communication with individuals and groups.
• Determine the type of tools and equipment needed.
• Accurately judge distance and spatial relationships.
• Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Benefits

• Weekly pay (every Friday).
• Safe driving and tech efficiency bonuses.
• Safety boots and safety glasses reimbursement.
• Extreme weather gear (cold and hot).
• Uniforms provided with laundry service where available.
• Take the service truck home daily (no personal fuel cost for commute).
• Tablet and company cellphone provided.
• Technical training provided to advance your career.
• Dedicated career path — over 50% of front-line managers promoted from within.
• Health, dental, and vision insurance starting day one of employment.
• 401(k) matching after 90 days: 100% match up to 6% contribution plus additional 2% discretionary company contribution.
• Accrue up to 200 hours (5 weeks) of Paid Time Off based on tenure.
• Tuition assistance/reimbursement.
• Adoption/surrogacy assistance.
• Pet insurance.
• Multiple ERGs, diversity groups, and company-paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives, and more.