Mobile Crisis Certified Peer Specialist

Responsibilities

• Assess environment for safety, health and wellbeing, and mental status of individual in crisis to determine appropriate crisis and/or emergency service interventions under the on-scene supervision of and in collaboration with their master’s level mental health clinician partner.
• Engages with the patient, family/friends, other first responders, and other individuals on scene to coordinate crisis intervention and collaborative emergency care.
• Triage and prioritize community response based on highest acuity behavioral health emergencies.
• Offer individualized resources, support, and follow-up calls to mitigate future behavioral health crises.
• Follows all behavior management, de-escalation strategies, and crisis intervention protocols and procedures.
• Ensure all conduct and client interactions are trauma-informed and follows best practices.
• Models sensitivity and competency related to individual client need and applicable cultural awareness.
• Attends safety training which involves local law enforcement and/or University of Utah Health Safety and Security, as well as required training around situational awareness, risk assessments for both the patient and others, and appropriate response to potential on scene weapons or illegal substances.

Qualifications

• Certified Peer Specialist or Certified Family Peer Support License must be obtained within a year of hire.
• One of the following licenses required: Current Family Peer Support Specialist certification issued through the Utah Division of Substance Abuse and Mental Health (DSAMH), Certified Peer Specialist.

Skills

• Strong organizational and follow through skills.
• Ability to perform the essential functions of the job outlined above.
• Demonstrated human relations and effective verbal and written communication skills.
• Ability to work in a multidisciplinary team and problem solve.
• Demonstrated knowledge of community resources, discharge planning, and crisis de-escalation.
• Knowledge of HIPAA and ability to adhere to the requirements.
• Demonstrate effective de-escalation techniques and utilization of crisis intervention skills.

Physical Requirements

• Manual dexterity, balance, eyesight, and hearing.
• May be subjected to hazardous chemicals, adverse weather conditions, communicable diseases and possible verbal and physical abuse due to people being under the influence of illicit drugs or having undiagnosed/diagnosed mental health condition(s).
• Outreach and engagement may take place in locations not intended for human habitation.
• Will drive a mobile unit vehicle or other vehicle (that is provided by the department).
• In the off-chance department vehicles are under maintenance, staff may be asked to drive their personal vehicles and may submit mileage reimbursement for shift-related driving.