Mission Support Specialist

About the Role

These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, OPLA Legal OPS. Multiple locations are available for selection, but you may only select one. These are non-bargaining unit positions.

Responsibilities

• Serves as a subject matter expert on assigned administrative matters.
• Conducts or participates in the evaluation of administrative programs, concerning the efficiency and effectiveness of program operations.
• Maintains a high level of analytical ability to identify issues, recommend actions, and re-engineer processes.
• Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.

Requirements

You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and a drug screen. Males born after 12/31/59 must certify registration with Selective Service. Unless otherwise noted, you must meet all requirements by the closing date of the announcement. This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment, you may be required to serve a one-year probationary period.

Qualifications

Positions are available in: Atlanta, Georgia; Charleston, South Carolina; El Paso County, Texas; Harlingen, Texas; Hunt Valley, Maryland; Hyattsville, Maryland; Laredo, Texas; Newark, New Jersey; Oklahoma City, Oklahoma; Raleigh, North Carolina; Roseland, New Jersey; San Antonio, Texas; Santa Ana, California.

Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed. The first 100 applicants will receive first consideration. Additional applicants may be considered upon management's request. Due to high volume, not all applicants will be considered.

GS-09 Grade Level

Experience: One year of specialized experience at the GS-07 level, including:

• Carrying out assignments in conformance with policies and practices.
• Exercising judgment in selecting and applying guidelines.
• Applying knowledge of logistics and procurement management.
• Identifying issues and choosing appropriate approaches.

Education: Master’s degree or 2 years of graduate-level education.

Combination: Mix of education and experience.

GS-11 Grade Level

Experience: One year of specialized experience at the GS-09 level, including:

• Monitoring administrative issues (budget, personnel, travel, etc.).
• Exercising judgment in applying and modifying guidelines.
• Identifying and analyzing administrative problems.
• Analyzing issues and choosing courses of action.

Education: Ph.D. or 3 years of graduate-level education.

Combination: Mix of education and experience.

Additional Information

This announcement creates an inventory of qualified applicants. The first 100 applicants will receive first consideration. Additional applicants may be considered upon management's request. Promotion potential is not guaranteed.

DHS uses E-Verify to confirm employment eligibility. A background investigation is required. Reasonable accommodation requests for assessments must be submitted prior to testing. Student loan repayment incentive may be available.

Benefits

• Health, dental, vision, life, and long-term care insurance
• Retirement plan and Thrift Savings Plan
• Flexible Spending Account and Employee Assistance Program
• Personal leave days and paid federal holidays
• Flexible work schedules, telework, and tuition reimbursement
• Transportation subsidies, health programs, and fitness centers