Mission Support Specialist

Key Responsibilities

• Produce reports, flowcharts, presentations, and other project documentation to support organizational initiatives.
• Serve as a liaison for meetings, special events, and cross-functional projects.
• Provide advisory and administrative support on organizational functions, policies, and work practices.
• Develop and improve administrative procedures and business processes to enhance operational effectiveness.
• Prepare and deliver briefings, reports, correspondence, project papers, and executive presentations.
• Analyze data using statistical techniques and prepare recurring and ad hoc reports.
• Develop and maintain databases, data collection systems, and reporting tools.
• Identify trends, patterns, and opportunities for process improvement through data analysis.
• Collaborate with stakeholders to identify business needs and recommend effective solutions.
• Support ServiceNow dashboard enhancements by documenting business requirements and assisting with testing activities.
• Maintain project documentation, reports, and status updates while ensuring timely completion of deliverables.
• Draft and edit reports, policy documents, white papers, and presentation materials.
• Work collaboratively across multiple branches and divisions to accomplish organizational objectives.
• Assist with special projects and perform additional duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of 8 years of project, program management, or related professional experience.
• Minimum of 5 years conducting analytical and support activities related to the task area.
• Strong written and verbal communication skills.
• Demonstrated ability to conduct detailed research and analyze technical information.
• Ability to read and interpret management policies, regulations, and directives.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple assignments while meeting established deadlines.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and other business productivity tools.

Preferred Qualifications

• Experience supporting Federal Government programs.
• Experience developing reports, dashboards, executive briefings, and presentation materials.
• Experience with ServiceNow or similar workflow management platforms.
• Experience supporting business process improvement initiatives.
• Experience performing data analysis and developing process documentation.
• Experience coordinating projects across multiple stakeholders.

About One Federal Solution

One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.