Mission Support Specialist

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Swanton Sector, Ogdensburg Station, located in Ogdensburg, NY.

Duties

• Assist in providing direct advice and guidance to USBP employees at headquarters and throughout the sector, and independently coordinate the work of the assigned office for all administrative duties, including budget, inventory, property, fleet, workforce management, workers compensation, payroll, and travel.
• Perform basic database queries to conduct analysis of data used by management.
• Serve as the assigned sector supplies specialist and facilitate tracking and support in maintaining vehicle board with current mileage, assigned agent, and next service due.
• Complete monthly purchase card statement reconciliation.

Pay

This position starts at a salary of $61,722.00 (GS-09, Step 1) to $80,243.00 (GS-09, Step 10). Visit the locality pay tables by geographic area to view pay rates. If your geographic area is not listed, select the "Rest of United States" pay table. Some positions may qualify for a special pay rate depending on the series, grade level, and location of the position. Visit the special pay rate charts for more information.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• This is a bargaining unit covered position, represented under the National Border Patrol Council (NBPC).

This vacancy has a local commuting area requirement. The area is defined as the region surrounding the duty station by which people reasonably travel back and forth from home to work. For detailed information, refer to the commuting area guidelines in the posting.

Qualifications

Experience: You qualify for the GS-09 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Providing direct advice and guidance to employees at different levels of the organization.
• Using databases and automated systems to prepare reports.
• Developing tracking/filing systems for all incoming and outgoing documents.
• Assisting in performing physical inventory and reporting inventory status (including missing items and items not listed on the station inventory).

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Education Substitution: Successful completion of a master's degree, two full years of graduate education leading to such a degree, or a J.D. or LL.B may substitute for the experience required at the GS-09 level. This education must demonstrate the knowledge, skills, and abilities necessary to perform the work. If combining education and experience, only graduate education in excess of the amount required for the next lower grade level may be used to qualify for GS-9.

Additional Requirements:

• Meet all qualification requirements, including education if applicable, subject to verification at any stage of the application process.
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/29/2026.
• Current or former political appointees must disclose their status and may require OPM authorization for employment offers.

Background Investigation

U.S. Customs and Border Protection (CBP) requires all applicants to undergo a thorough background investigation prior to employment to promote the agency's core values of vigilance, service to country, and integrity. During the screening process, you will be asked about:

• Any felony criminal convictions or current felony charges.
• The use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy).
• The use of non-prescribed controlled substances, including experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution.

Residency

There is a residency requirement for all applicants not currently employed by CBP. Individuals must have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. Exceptions may be requested if you meet one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or military member.
• A dependent authorized to accompany a federal civilian or military member working for the U.S. government.
• Participation in a study abroad program sponsored by a U.S.-affiliated college or university.
• Working as a contractor, intern, consultant, or volunteer supporting the U.S. government.

Probationary Period

All employees new to the federal government must serve a one-year probationary period during the first year of their initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may also be required to serve or complete a probationary period.

Reasonable Accommodation Requests

If you believe you have a disability covered by the Rehabilitation Act of 1973 that would interfere with completing the USA Hire Competency Based Assessments, you may request a reasonable accommodation. Requests must be submitted prior to starting the assessments and will be reviewed on a case-by-case basis. If approved, you will receive further instructions on completing the assessments.

Education

If qualifying based on education, submit a copy of your college transcript (unofficial is acceptable at this time; official copies will be required prior to entrance on duty) or a list of coursework with hours completed from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless evaluated by an organization specializing in interpretation of education credentials. For more information, visit NACES or Recognition of Foreign Qualifications.