Mission Operations Coordinator, Houston (Overnight Shift)

About the role

The Mission Operations Coordinator will schedule, coordinate, and optimize allocation decisions across multiple operational missions and geographies to meet Nuro’s challenging goals. This role requires independent judgment daily, translating operations plans into schedules, supporting drivers, handling emergencies, and leading continuous‑improvement projects to automate processes while collaborating with cross‑functional stakeholders.

Responsibilities

• Scheduling & Coordinating: Understand fleet operations and team capacities by geography; coordinate full‑shift fleet activities (testing, data collection, documentation) across multiple locations; re‑optimize schedules to maximize productivity; translate weekly plans into daily operator assignments; capture plan‑vs‑actual data and provide insights; ensure procedures and checklists are followed with proper escalation; publish daily shift reports and hand‑off notes; act as customer support for commercial deliveries and escalate issues as needed; execute additional tasks assigned by the manager.
• Troubleshooting & Emergency Response: Serve as the initial escalation point for technical/software issues and emergency situations; handle incidents with composure; communicate effectively with field operators and respond as needed.
• Program Management: Drive workflow optimization and automation in Mission Operations by collaborating with the Sr. Manager of On‑Road Operations and other stakeholders; synthesize data to improve planning workflow and generate plan‑vs‑actual insights; lead initiatives to ensure communication and alignment to processes and policies.

Qualifications

• 1 + year of experience in resource planning, allocation, optimization, reporting, preferably in fleet management, autonomous driving, or robot operations/logistics.
• Ability to implement operating schedules, including shift rotations.
• Proficiency with data analysis tools (e.g., spreadsheets, Data Studio, Looker) to derive operational insights.
• Strong independent problem‑solving skills and ability to resolve issues autonomously.
• Comfort working in a fast‑paced, dynamic environment with a willingness to assist where needed.
• Exceptional interpersonal and communication skills.
• Flexibility to adapt to changing business needs and schedule adjustments.

Bonus Points

• 2 + years of experience in resource planning, allocation, and optimization.
• 2 + years of experience in the autonomous vehicle or delivery industry.
• BA/BS degree or equivalent practical experience.

Pay

The expected base pay range for this position is $55,800 – $75,390, depending on experience, qualifications, education, location, and skills. Compensation may vary if considered for a different level.

Benefits

• Eligibility for an annual performance bonus.
• Equity participation.
• Competitive benefits package.