Operations Coordinator - Night Shift

About the role

The Operations Coordinator is responsible for dispatching units to pick up and deliver freight, monitoring drivers' performance, and ensuring customer timelines are adhered to.

Responsibilities

• Ensure accurate reporting.
• Ability to co-ordinate road repairs and service of fleet.
• Organized filing and numerous clerical duties depending on shift.
• Must be resourceful using the internet and company intranet to maintain company standards.
• Must be a team player willing to participate in and support all aspects of the operation.
• Punctual and presentable as you will be the front line in dealing with customers.
• Must have a good command of the English language, both written and verbal. Capable of using 10-4 phones along with office phones to communicate with drivers.
• Ensure on-time delivery to customers.
• Scheduling driver’s pick-ups and deliveries.
• Uploading and setting up of scanners.
• Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
• Ensure driver concerns reported to dispatch are responded to and closed off within reasonable or expected timelines.
• Arrange daily deliveries, assign pick-up requests, and enter orders in the computer.
• Do a dock and yard check, ensure freight is not missed, and trucks are on schedule.
• Perform Yard consolidations, including checking what is in the trailers.

Requirements

• Transportation background in dispatch, dock supervision, or similar.
• Computer literate in Excel and Word MS products, TMS Systems, web-based programs are beneficial.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• High School graduate or equivalent.

Skills

• Transportation background in dispatch, dock supervision, or similar.
• Computer literate in Excel and Word MS products, TMS Systems, web-based programs are beneficial.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• High School graduate or equivalent.

Benefits

Day & Ross is committed to applying the preceding by applicable human rights legislation. The Company will review all requests for reasonable accommodation based on a protected ground on a case-by-case basis, and such accommodations will be granted where they do not cause Day & Ross undue hardship or pose a direct threat to the health and safety of others.

Pay

$21 - $25/hr, possibly higher for excellent experience

Schedule

Night Shift - Sunday - Wednesday, 8 PM - 6 AM

Contact

To apply, visit the Careers page on our website at dayross.com.