Mini Bar Attendant (Part-Time)

About the role

As a Part-Time Mini Bar Attendant at The Roosevelt New Orleans, A Waldorf Astoria Hotel, you will uphold the highest standards of service across all hotel room service. You will collaborate with your team to deliver an exceptional guest experience.

Responsibilities

• Receive and fulfill guest orders accurately and promptly.
• Maintain a thorough understanding of menu items, updates, and promotional offerings.
• Keep service areas clean, organized, and fully prepared for operations.
• Ensure accurate and efficient settlement of all guest accounts.
• Respond to guest inquiries politely and professionally, providing assistance as needed.
• Restock mini bars: take inventory and replenish mini-bar items using handheld point-of-sale (POS) system while verifying product expiration dates.
• Prepare guest checks with care: accurately document and process guest checks for mini bar usage to ensure proper billing.
• Keep equipment running smoothly: perform regular checks to confirm mini bars are functioning properly and report/address any operational issues.
• Maintain cleanliness: clean and organize mini bars to ensure guest satisfaction.

Requirements

• Demonstration of Hilton’s Values: Integrity, Leadership, Teamwork, Ownership, and a sense of urgency (Now).
• Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.
• Passion for delivering exceptional guest experiences in the hospitality industry.

Benefits

• Medical and Vision Insurance (Blue Cross Blue Shield of Louisiana)*
• Dental and Voluntary Insurance (SunLife)*
• Flexible Spending Account (FSA) through WEX
• 401(k) Retirement Plan with up to 5% employer match (Fidelity, eligibility begins after 90 days; new hires are auto-enrolled)**
• Employee Assistance Program (EAP) through ComPsych
• Free team member meals
• Discounted parking
• Property discounts (restaurants, gift shop, and spa)
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

*Medical/Dental coverage begins on the first of the month following 60 days of employment.

Pay

$7.25 per hour

Schedule

Part time