Mini Bar Attendant Part-time

Responsibilities

• Taking accurate inventory of all in room mini bars, posting appropriate charges to the guest room bill, cleaning and defrosting the mini bars.
• Maintaining, stocking inventory and ordering inventory from the storeroom.
• Checking and keeping track of the items that will be expired in one month.
• Cleaning and wiping down the mini-bar.
• Cleaning the refrigerator once every 3 months.
• Cleaning the mini-bar snack tray once every 2 months.
• Checking the temperature of the refrigerator to ensure it's working properly.
• Restocking and inventory of refreshment center inventory.
• Accurately charging guest folios.
• Completing assigned paperwork in a timely manner.
• Completing work orders on any deficiencies found in the guest room.
• Keeping guest room secure at all times.
• Clearing soiled In Room Dining Trays from rooms to elevator landing.

Qualifications

• High school education or equivalent.
• Previous experience in similar position of 3 months or longer.
• Knowledge of ordering procedures and safe food handling processes.
• Experience dealing directly with the public and basic customer service skills.
• Competence in oral and written English.
• Ability to read and process written communications and paperwork.
• High school graduate level mathematical aptitude.
• Manual coordination to punch buttons, grasp items in hand, and balance and carry trays loaded with food and beverages.
• Bending/kneeling ability to bend to lower level cabinets and lift trays.
• Continuous standing required to service guest functions.
• Ability to climb approximately 12 steps 20% of the time.
• Comprehension and literacy to read and use records and special requests.
• Ability to perform multiple tasks at one time, follow verbal and written instructions, and communicate both verbally and in writing.
• Attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Ability to deal with a variety of customer service problems, including stressful and highly emotional situations.