Mini Bar Attendant

Main Duties

• Inventory in-room minibars, accessories, and promotional materials, replenishing items as needed
• Maintain the cleanliness, organization, and presentation of each minibar according to brand standards
• Utilize handheld devices and minibar software to accurately record inventory and sales
• Monitor product availability, expiration dates, and stock levels to prevent shortages or expired items
• Prepare and organize minibar restocking carts prior to service rounds
• Transport carts efficiently to assigned floors and guest rooms scheduled for minibar service
• Ensure accurate posting of minibar charges to guest folios in accordance with hotel procedures
• Respond promptly and courteously to guest requests related to minibar items or inquiries
• Communicate discrepancies, maintenance issues, or operational concerns to management in a timely manner
• Cook with Housekeeping and Front Office teams to ensure rooms are ready for minibar service
• Handle minibar products and hotel assets with care to prevent loss or damage
• Maintain accurate records and documentation related to minibar operations

Qualifications & Skills

• Previous hospitality, minibar, housekeeping, or inventory experience preferred
• Strong attention to detail and accuracy, particularly with inventory and financial postings
• Basic computer skills and ability to use handheld devices and inventory software
• Excellent guest service and communication skills
• Ability to work independently and manage time effectively
• Physical ability to stand, walk, bend, reach, and lift up to 25 pounds throughout the shift
• Ability to maneuver carts and work in confined spaces, including guest rooms and service corridors
• Flexible schedule, including weekends and holidays, as business needs require

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.