Mini Bar Attendant - Part Time

Job Summary

The Minibar Attendant is responsible for replenishing and maintaining guest room minibars. The position requires providing friendly, courteous, prompt, and efficient service to all guests, while creating a memorable Minibar experience.

Essential Duties and Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and professional manner.
• Consistently check, restock, and maintain proper par levels and presentation of all minibar items in guest rooms, paying close attention to damaged and/or expired items.
• Adhere to FIFO (first in first out) rotation of minibar items.
• Ensure cleanliness, sanitation, and functionality of minibar equipment (sensor refrigerator and sensor tray) and assigned service cart. Report any malfunctions and/or damages to IRD Manager.
• Adhere to SmartCube procedures and report any malfunctions of device or system to IRD Manager.
• Inform management of any situations where a guest may express concern or dissatisfaction.

Must Be Able To Cross-Train In Other IRD/F&B Related Areas

Competencies

• Displays a high level of professional integrity and ethical conduct.
• Maintain calmness and composure under high levels of pressure.
• Adapt to frequent change, fast paced environment, delays, or unexpected events.
• Identifies and resolves problems in a timely manner.
• Demonstrates strong organizational and communication skills.
• Able to multitask and uses time efficiently and effectively.
• Displays outstanding attendance.

Essential Skills, Experience, and Education

• High school diploma or general education degree (GED); or 2-3 year related experience; or equivalent combination of education and hospitality experience.
• Luxury hotel/fine dining experience is a plus.
• FORBES standards is a plus.
• High volume, fast-paced experience preferred.
• Oracle Cloud experience is a plus.
• Micros POS experience is a plus.
• Food Handlers card is preferred.
• Responsible Beverage Service (RBS) certification is preferred.
• Proficient in English- verbal and written.
• Must have flexible work availability- all shifts, weekdays, weekends, and holidays.

Physical Requirements

• Must be able to occasionally lift and/or move up to 25 pounds.

Pay

Competitive benefits are offered including medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.

Schedule

All shifts, weekdays, weekends, and holidays.