Milk Lab Technician

About the role

The University of Arkansas for Medical Sciences (UAMS) combines education, research, and clinical programs that encourage teamwork and diversity. UAMS is a collaborative health care organization focused on improving patient care and the lives of Arkansans. This position is within the ICE | WISL NICU Milk Lab Department. Type of Position: Clinical Staff - Nursing; Job Type: Regular; Institution: University of Arkansas for Medical Sciences.

Responsibilities

• Maintenance of the Milk Lab and Feed Preparation: primarily responsible for maintaining the lab so that breast milk and fortified formula feeds can be prepared in a safe environment; following UAMS NICU Milk Lab policies per HMBANA Guidelines; assisting in training new staff; ensuring the Milk Lab operates safely.
• Equipment and Supply Clerk: assist with daily operations by ensuring equipment is functional and adequate supplies are available; keep the Milk Lab stocked; maintain cleaning protocols; keep breast milk refrigerators and freezers clean and organized; communicate maintenance and supply concerns to Milk Lab Manager as needed.
• Ancillary Support: make copies of paperwork; distribute copy of daily MOM Log to Lactation Department and NICU dietitians; ensure freezer door plans are correctly labeled with patient names; ensure freezer drawers labeled correctly with contents label; maintain current patient label book organized by room/bed assignment daily; ensure pod refrigerator bins labeled with correct patient and room number daily.
• Patient, Guest and Staff Relations: communicate appropriately with patients, guests, and staff; answer questions helpfully; refer parents to lactation consultant or dietitian if necessary.
• Customer Service: interact with public professionally and friendly; demonstrate effective communication; communicate accurate and complete information; maintain strict confidentiality when needed; demonstrate positive working relationships with co-workers, management, and ancillary departments; follow Core Concepts of Patient and Family Centered Care and Basic Code of Conduct Guidelines; assist internal and external stakeholders with exceptional customer service.

Qualifications

• Minimum: High School Diploma; 1 year healthcare or food service related experience.
• Preferred: Human Milk Technician Certification.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Benefits Eligible: Yes

Schedule

Work Shift: Day Shift (United States of America)