Middlesex Supportive Housing Manager

About the role

Columbus House, Inc. is seeking a Full Time, FLSA Exempt, Non-Essential Middlesex Supportive Housing Manager. This position is a VEVRAA Federal Contractor with priority referrals for protected veterans.

Responsibilities

• Supervise Rapid Rehousing and Permanent Supportive Housing Case Managers to ensure they are meeting program and agency expectations and requirements.
• Hire and train new Rapid Rehousing and Permanent Supportive staff.
• Review and approve initial and monthly Rapid Rehousing fund requests submitted by staff ensuring all documentation requirements are met.
• Regularly monitor data quality and program and staff performance.
• Work with the Director to monitor program budgets and rental assistance funds.
• Review Permanent Supportive Housing program matches from the Meriden/Middlesex/Wallingford CAN and Central CAN and ensure that accepted clients meet eligibility criteria.
• Conduct monthly supervision and team meetings with staff.
• Attend monthly supervision with the Director as well as other required agency meetings.
• Attend weekly and monthly agency, program, and network meetings as required.
• Aid staff with conducting landlord outreach and education efforts and develop mutually reinforcing relationships with landlords.
• Conduct regular chart audits to prepare for funder and internal audits.
• Complete and review a variety of high-quality documentation (CARF Accredited, Department of Housing, etc.).
• Set and maintain boundaries and adhere to confidentiality.
• Coordinate and collaborate with other agencies and social service providers.
• Understand and accept different backgrounds while providing a non-judgmental approach to rendering services.
• Provide temporary caseload coverage for vacant positions as determined by program needs.
• Monitor case managers’ facilitation of and participation in monthly tenant meetings.

Qualifications

• Bachelor’s Degree in Human Services or other related field required with a minimum of two years’ experience in an administrative or management role.
• Minimum of two years’ experience in an administrative or management role.
• Bi-lingual English/Spanish (Preferred).
• Financial literacy.
• Ability to work with diverse populations.
• Ability to work independently or in groups.
• Ability to work with improvement teams and foster teamwork.
• Knowledge of Motivational Interviewing, Person-Centered-Planning, Harm Reduction, Trauma Informed and Gender Specific Care and Housing First philosophies and models.
• Excellent organizational and time management skills.
• Strong written and oral communication skills.
• Valid Driver’s license with a good driving record.

Supervised by

Director of Housing Services

Schedule

Monday-Friday 8:00am-4:00pm or 8:30am- 4:30pm

Pay

Salary range: $58,656 to $60,000

Benefits

• Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full-time employment.
• 401 K retirement plan with employer matching contribution.
• Paid time off 10 paid holidays.

Application

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org

Equal Opportunity/Affirmative Action Employer

Protected Veterans and Individuals with Disabilities Encouraged to Apply