Mid-Shift Housekeeping Lead Full-Time

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you!

About the Role

We are seeking a dedicated Lead Housekeeper to join our dynamic team and contribute to the exceptional guest experience we're known for.

Responsibilities

• Provide supervision of assigned Housekeeping associates to ensure job duties are completed.
• Ensure that all designated guestrooms receive service.
• Inspect guest rooms, public and back-of-house areas as assigned and grade work performance to maintain high standards.
• Ensure furniture, facilities, and equipment are maintained and report defects for repair.
• Train associates regarding job duties and quality standards.
• Cover temporary staff shortages with manual duties.
• Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.
• Find creative solutions and suggest improvements.
• Recommend better methods for guest/associate satisfaction.
• Perform other duties as assigned per Manager.

Requirements

• A high school diploma or GED preferred.
• Previous housekeeping experience required.
• 1-2 years of supervisor/lead experience highly preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull, and/or carry up to 50 lbs.
• Basic computer skills preferred.

Qualifications

• Must have a valid driver’s license.
• Must be able to pass a background check.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.
• Problem-solving and decision-making abilities.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• "Two for one" movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another while maintaining your service with the company.
• Early wage access.
• Paid time off.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program offer.
• 401k with employer match.

Pay

Competitive hourly rate based on experience.

Schedule

Variety of shifts including days, evenings, weekends, holidays.

What’s in it for you?

• Free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• "Two for one" movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another while maintaining your service with the company.
• Early wage access.
• Paid time off.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program offer.
• 401k with employer match.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.