Mid-Shift Housekeeping Lead Full-Time
What You Will Be Doing
- Provide supervision of assigned Housekeeping associates to ensure job duties are completed.
- Ensure that all designated guestrooms receive service.
- Inspect guest rooms, public and back-of-house areas as assigned and grade work performance to maintain high standards. Ensure furniture, facilities, and equipment are maintained and report defects for repair.
- Train associates regarding job duties and quality standards.
- Cover temporary staff shortages with manual duties.
- Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.
- Find creative solutions and suggest improvements. Recommend better methods for guest/associate satisfaction.
- Perform other duties as assigned per Manager.
What We Are Looking For
- A high school diploma or GED preferred.
- Previous housekeeping experience required.
- 1-2 years of supervisor/lead experience highly preferred.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
- Ability to provide clear direction, instruction, and guidance to subordinates.
- Physical stamina to complete repetitive manual labor tasks.
- Must be able to lift, push, pull, and/or carry up to 50 lbs.
- Basic computer skills preferred.
What’s In It For You
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
About the Role
We are seeking a dedicated Lead Housekeeper to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Lead Housekeeper you support management by training and supervising the work activities of Room Attendants and Housekeepers to ensure clean, orderly, safe, attractive and well-maintained guestrooms, public and back-of-house areas.