Mid-Market Account Executive (Lower Segment)

About the role

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Location

This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.

What You'll Do

• Manage multiple lead channels simultaneously, including inbound, XDR hot transfers, chat-generated leads, and channel opportunities.
• Conduct efficient discovery conversations to identify customer needs, business challenges, and decision-making criteria.
• Deliver tailored product demonstrations focused on business outcomes and customer value.
• Apply structured qualification methodologies to maintain pipeline quality and accelerate deal progression.
• Manage a high-velocity pipeline with consistent movement and timely follow-up across all stages in Salesforce.
• Create urgency and maintain momentum throughout a streamlined sales cycle.
• Build and maintain an active target account list within the 21–50 employee segment.
• Generate additional pipeline through proactive outbound prospecting and account engagement.
• Collaborate closely with XDRs, channel partners, and cross-functional teams to maximize conversion opportunities.
• Maintain accurate opportunity data and forecasting through disciplined Salesforce management.
• Achieve monthly performance expectations tied to pipeline generation, conversion rates, and closed revenue.

What You Need to Have

• 2+ years of full-cycle sales experience, including discovery, demonstrations, negotiation, and closing.
• Experience selling into SMB organizations or businesses within the 21–50 employee range.
• Ability to manage a high volume of opportunities while maintaining responsiveness and attention to detail.
• Experience working within short sales cycles, ideally less than 30 days.
• Proficiency using Salesforce for pipeline management, forecasting, and sales execution.
• Strong qualification and objection-handling skills.
• Excellent communication, presentation, and relationship-building abilities.
• Self-motivated with the ability to prioritize effectively in a fast-paced, high-volume environment.
• Ability to thrive in a collaborative onsite sales culture.

Strong Preferences

• Experience selling UCaaS, SaaS, cloud communications, or related technology solutions.
• Experience balancing inbound and outbound sales motions simultaneously.
• Familiarity working with channel-generated opportunities.
• Track record of success in a high-velocity sales environment with monthly revenue targets.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

• Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage.
• Insurance: Life, disability, and supplemental indemnity plans.
• Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay.
• Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA.
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives.
• Growth: Access to ongoing learning and development opportunities and career advancement.

Pay

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team.

Schedule

This role is expected to work onsite four days per week. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.