MID-LEVEL SYSTEM ANALYST AND ADMINISTRATOR

Office-based inside Clark Freeport Zone, Pampanga – Old FPMI Building / New HOCB Building, J. Abad Santos Cr., Manunggal Street.

Responsibilities

• Conduct in-depth analysis of existing systems, business processes, and user requirements to identify areas for improvement and efficiency enhancement.
• Administer and maintain servers, databases, and network systems to ensure their reliability, security, and optimal performance.
• Install, configure, and maintain software applications, operating systems, and related components.
• Implement and maintain security measures to protect data, networks, and systems from unauthorized access, viruses, and other security threats.
• Diagnose and resolve hardware and software issues promptly to minimize system downtime and disruptions to users.
• Create and update system documentation, including user guides, manuals, and configuration guides.
• Provide technical support to end-users, assisting with software and hardware problems and conducting user training as needed.
• Implement data backup and recovery strategies to ensure business continuity in the event of system failures.
• Collaborate with third-party vendors and service providers to procure hardware, software, and services, and ensure compliance with service-level agreements (SLAs).
• Identify opportunities for system enhancements and automation to streamline processes and improve overall system performance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3-5 years of relevant experience in system analysis and administration.
• Proficiency in operating systems (e.g., Windows, Linux), network protocols, and database management systems.
• Strong analytical and problem-solving skills.
• Knowledge of cybersecurity best practices and tools.
• Excellent communication and teamwork abilities.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Systems Administrator) are a plus.

Schedule

• 8am to 5pm or 9am to 6pm