Mid-Level System Administrator

Belay Technologies has been voted Baltimore Business Journal's Best Places to Work (2019 winner, 2020 runner-up, 2021 finalist).

About the role

Join our intel team as a System Administrator on a fast-paced team providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems that underpin critical enterprise applications. You will manage IT system infrastructure and associated processes to ensure the availability, reliability, security, and performance of enterprise applications and services.

Responsibilities

• Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, troubleshooting, and resolution.
• Support the escalation process and communicate systems status, issues, and resolutions to agency management and internal stakeholders.
• Assist with hardware support activities, dispatch processes, and issue resolution through completion.
• Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, system hardening, and performance tuning.
• Maintain the integrity and availability of infrastructure components while implementing enhancements to improve reliability, scalability, and operational efficiency.
• Collaborate with engineering and development teams to support infrastructure modernization efforts, including evaluating, testing, and implementing technology solutions that enhance system capabilities.
• Participate in the assessment of existing systems and architectures, providing operational and technical input for initiatives involving automation, DevOps practices, cloud technologies, and application modernization.
• Support the planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable.
• Assist in analyzing operational, security, compliance, and technical considerations associated with infrastructure changes and technology migrations.
• Develop and maintain technical documentation, standard operating procedures, and system configuration baselines.

Technology Stack

• AWS
• Ansible
• Docker
• ElasticSearch
• Terraform
• Jenkins
• Linux
• Windows
• GitLab

Requirements

• TS/SCI Clearance with polygraph
• A bachelor’s degree and ten (10) years of experience as a system administrator on programs of similar scope and complexity (or fifteen (15) years of experience in lieu of a degree)

Skills

Required

• In-depth Linux experience
• Familiarity with PowerShell and Bash scripting languages
• Experience with system hardening
• Experience working with ISSOs for system compliance
• DoD 8570 compliance with Information Assurance Technical (IAT) Level I
• Ability to work core hours of 10 AM–2 PM Monday–Friday (exceptions considered on a case-by-case basis)

Desired

• Familiarity with cloud platforms such as AWS
• Experience with infrastructure automation, configuration management, or Infrastructure as Code (IaC) tools such as Ansible, Terraform, or AWS CloudFormation
• Experience supporting DevOps practices, CI/CD pipelines, or automated deployment processes
• Familiarity with containerization technologies such as Docker or Kubernetes
• Experience performing vulnerability remediation, security patching, and STIG implementation
• Experience supporting Authority to Operate (ATO) processes, RMF activities, and security compliance initiatives

Benefits

• 8 weeks paid leave: 4 weeks personal leave, 3 Yay! days, birthday off, 11 paid holidays, plus optional leave up to 6 days through Belay's volunteer program
• 10% matching in 401(k) contributions, vested on day one
• $5,000 annual training/tuition allowance
• Student Loan Repayment Program
• 100% company-funded HSA
• Rich medical coverage (100% coinsurance)
• Dental coverage including orthodontia
• Up to $420,000 in life insurance, premiums 100% company funded
• Amazon Prime, gym reimbursement, monthly lunches, games and prizes
• Pet adoption program, generous referral bonus program, fun events, and more

Pay

Salary range: $114,000 to $164,000. Several factors influence final salary, including geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, education, specific skills, competencies, and certifications.