Microsoft SCCM Engineer

Location: 2 Broadway, NY • Duration: 12 Months • Hybrid schedule: 3 days onsite, 2 days remote

About the role

This temporary support staff will provide 365-day support for Microsoft System Center Configuration Manager (SCCM), OS deployments, imaging, Citrix, application packaging and troubleshooting, software cataloging, ServiceNow integration, Active Directory, OMS, Office 365, Azure, SailPoint, and related processes and procedures. The role supports an environment of 30,000 computers and laptops.

Responsibilities

• Back-end infrastructure management
• Active Directory / SCCM related management
• WSUS administration
• Group Policy management
• Operating System Deployment (OSD)
• Cloud technologies: Azure, AWS
• VMware / Hyper-V
• Troubleshooting (server, database, client, etc.)
• Database management and reporting
• Creation and administration of SCCM dashboards (Power BI)
• Assistance with asset inventory licensing
• Evaluation of new/future technologies and enhancements (other System Center products, SCOM, power management, cloud, etc.)
• Server patching
• Desktop patching
• AV support and updates
• Review and test all patches (staging/production)
• Manage third-party patch management
• Deployments and state reporting

Requirements

• 7+ years of consulting experience designing and delivering Microsoft infrastructure solutions
• Strong knowledge and experience with Windows Servers, Active Directory, messaging architectures, systems management with System Center, and Windows 10/11 desktop transformations
• Windows desktop migration experience (Windows design/migrations, MDT, DDPS, MDOP, APP-V, OSD, application packaging and compatibility assessment, Office Suite migrations)
• Active Directory and PowerShell scripting
• Experience with Intune, AVD, Nerdio, and the System Center Suite (SCCM)
• Experience in engineering or architecture roles on end-user and collaboration technology including Microsoft Windows, SCCM, Microsoft Exchange, Microsoft SharePoint, MS Teams, and Power BI
• Knowledge of desktop and application virtualization technologies such as VMware View Workstation and VMware ThinApp
• Experience with endpoint encryption software such as BitLocker and CrowdStrike
• Experience with third-party migration tools such as QMM (Quest/Dell Migration Manager)
• Strong understanding of network protocols/services and network infrastructures
• Detailed understanding of, and experience with, ITIL processes
• 7+ years of experience in an enterprise-level System Center/Cloud Architect role for an organization with multiple sites and business units (10K+ users, desktops)

Skills

• Microsoft engineering certifications in Windows 10, SCCM, Active Directory
• Application packaging, patch management, Flexera, SQL reporting
• Office 365 in the cloud
• Group Policy management, OMS
• Scripting for packaging and automation (PowerShell for SCCM/AD, Azure, Exchange, SharePoint, Project)
• System engineering and troubleshooting in large enterprise environments
• Middleware software (MQ Series, ETL tools, etc.)
• TOAD
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Microsoft SharePoint
• Familiarity with Microsoft Project
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment; self-starter
• Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization