Microsoft D365 Customer Engagement Senior Consultant

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

About the role

RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long-standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose-built for Dynamics 365), a wide range of industry IP and accelerators, as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs, industry experts, tax specialists, or managed technology and application services teams.

We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients.

Responsibilities

• Lead requirements gathering sessions with clients
• Create design documentation
• Take an active role in the development of the D365 CE system
• Work well with team members, clients, and other vendors
• Be the ‘Go To’ person for client interactions
• Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Requirements

• 3+ years of experience with Microsoft Dynamics 365 CE
• Microsoft Dynamics 365 CRM certification (a plus)
• Experience with Scribe (a plus)
• SQL Server Reporting Services (a plus)
• Experience with Field Service (a plus)

Qualifications

• Demonstrated ability to take initiative and work in a self-directed manner
• Relevant, hands-on work experience in a team environment
• Desire to learn and grow
• Superior organizational, writing, interpersonal, and communication skills
• Attention to detail, ability to multi-task and meet deadlines
• Bachelor’s Degree in Information Technology, MIS, or other related business fields

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands while maintaining your ability to serve clients. Learn more about our total rewards.

Pay

Compensation Range: $85,100 - $161,700. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.