Microsoft CSP Business Development Manager

About the role

The Microsoft CSP Business Development Manager will serve as a primary driver of net-new revenue by identifying, engaging, and converting new customers into the Microsoft Cloud ecosystem through the CSP program. Your core responsibility is to expand Presidio's market presence by building a high-quality pipeline of prospective organizations and guiding them through their cloud adoption journey.

Responsibilities

• Develop and execute a proactive new-logo acquisition strategy, targeting organizations that can benefit from Microsoft 365, Azure, Dynamics 365, and security solutions delivered through the CSP model.
• Source, prospect, and qualify new business opportunities using a combination of outbound campaigns, partner networks, industry events, and digital engagement.
• Led discovery conversations to understand customer business objectives, technical environments, and digital transformation needs, positioning CSP as the optimal procurement and management model.
• Own the early-stage sales cycle, including initial outreach, needs assessment, solution mapping, and orchestration of technical pre-sales resources where required.
• Establish and nurture strategic relationships with decision makers, including CIOs, IT Directors, Procurement Leaders, and Line-of-Business owners, to accelerate cloud adoption and long-term account growth.
• Collaborate with Microsoft field teams to align with territory plans, coordinate co-selling motions, and leverage Microsoft incentives that support customer acquisition.
• Consistently exceed pipeline creation and new customer revenue targets, with clear accountability for monthly, quarterly, and annual performance metrics.
• Maintain a deep understanding of Microsoft CSP licensing, incentives, and commercial constructs to articulate value clearly and differentiate against alternative buying channels.
• Conduct discovery sessions to understand customer needs, cloud maturity, and licensing posture.
• Present tailored CSP solutions that align with customer goals and budget constraints.
• Serve as a trusted advisor on Microsoft licensing, cloud economics, and support models.
• Partner with internal teams (Account Managers, Digital Sales, Inside Sales, Solution Architects, Billing, and Support) to ensure seamless onboarding and ongoing customer satisfaction to drive high retention rates.
• Collaborate with Microsoft field teams and Partner Development Managers to align on joint opportunities and incentives.
• Maintain accurate pipeline and forecast in Salesforce.
• Ensure compliance with CSP program requirements and internal processes.
• Support automation initiatives to streamline quoting, provisioning, and billing.

Requirements

• 3–5+ years of experience in cloud sales, licensing, or business development, preferably in a Microsoft CSP environment.
• Strong understanding of Microsoft licensing models (EA, CSP, MCA) and cloud platforms (Azure, Microsoft 365).
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Familiarity with tools like ServiceNow, CRM platforms, and Microsoft Partner Center is a plus.

Preferred Skills and Professional Experience

• Experience working with mid-market and enterprise customers.
• Ability to navigate complex sales cycles and build executive-level relationships.
• Passion for cloud technology and continuous learning.
• Self-starter with a collaborative mindset and strong organizational skills.