Microsoft 365 Analyst

You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.

About the role

We're seeking an experienced Microsoft 365 Analyst to lead the administration, security, and continuous improvement of a modern Microsoft 365 environment supporting enterprise operations. This role is ideal for a seasoned Microsoft 365 professional who enjoys solving complex technical challenges, mentoring teammates, and driving collaboration across the business. You'll play a key role in ensuring a secure, reliable, and scalable Microsoft 365 platform while helping shape future technology initiatives.

Responsibilities

• Lead the administration, engineering, governance, and licensing of the Microsoft 365 platform, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Copilot, and Microsoft Entra ID.
• Evaluate new Microsoft 365 capabilities and roadmap enhancements, recommending solutions that improve business value while maintaining security and compliance.
• Provide Tier 3 support, perform root cause analysis, and develop long-term solutions that improve platform stability and reliability.
• Manage enterprise identity and access using Microsoft Entra ID, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, Privileged Access Management, Identity Governance, and least-privilege access controls.
• Strengthen security and compliance using Microsoft Purview, Data Loss Prevention (DLP), retention policies, eDiscovery, Insider Risk Management, and data classification.
• Design and implement Microsoft 365 solutions that improve business processes while partnering with cross-functional teams to deliver scalable technology solutions.
• Provide technical leadership, mentor team members, and contribute to the overall success of the IT organization.
• Participate in a 24/7 on-call support rotation.

Requirements

• Bachelor's degree in an IT-related field with 8+ years of IT experience, or
• Associate's degree with 10+ years of IT experience, or
• High school diploma/GED with 15+ years of IT experience.
• Deep expertise across Microsoft 365 technologies and enterprise identity management.
• Strong troubleshooting, communication, and leadership skills.
• Passion for continuous improvement, collaboration, and delivering secure enterprise solutions.

Benefits

• Competitive hourly compensation
• Work with modern Microsoft technologies, including Microsoft Copilot
• Hybrid work schedule with work-from-home Fridays
• Opportunity to influence enterprise collaboration and security strategy
• Join a collaborative team that values innovation, mentorship, and professional growth

Pay

$60 - $70/hour

Schedule

On-site Monday-Thursday | Work from Home Friday