MHN Manager of HIM

Essential Responsibilities

• Provide system-wide leadership for Health Information Management operations, including document management, chart completion, release of information, transcription, and records management.
• Standardize HIM workflows, policies, and processes across the health system.
• Serve as the records custodian for patient medical records and as a subject matter expert on HIM operations and regulatory requirements.
• Oversee clinical validation and DRG validation denials, including appeal development, payer communication, denial trend analysis, and prevention strategies.
• Lead HIM denials meetings and support initiatives to improve documentation, coding accuracy, and revenue cycle performance, including DNFB and DNFC metrics.
• Avoid the accuracy, completeness, integrity, and accessibility of the electronic health record throughout the patient record lifecycle.
• Ensure the accuracy, completeness, integrity, and accessibility of the electronic health record throughout the patient record lifecycle.
• Oversee the enterprise Master Patient Index (MPI), including duplicate resolution, identity reconciliation, policy development, quality monitoring, and regulatory compliance.
• Collaborate with Patient Access, Information Technology, Coding, CDI, Revenue Cycle, and clinical departments to support data integrity and optimize HIM-related systems and workflows.
• Lead or support electronic health record optimization, upgrades, and other HIM technology initiatives.
• Chair the Marshall Health Network Forms Committee.
• Monitor key performance indicators, develop performance improvement initiatives, and prepare operational reports.
• Provide leadership, coaching, and performance management for HIM supervisors, transcription staff, and the HIM Denials and Appeals team.
• Assist the System Director of HIM with departmental budgeting, strategic planning, and organizational initiatives.
• Participate in community outreach and engagement activities.

Qualifications

• Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field.
• Minimum of 5 years of experience in Health Information Management, preferably in a healthcare setting.
• Experience in managing and optimizing HIM systems and processes.
• Knowledge of HIPAA and other relevant healthcare regulations.
• Strong leadership skills and ability to collaborate with various departments.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.