MH Core Lab Section Head

Works in conjunction with the Laboratory Director to ensure quality of testing and direct supervision of the Core Laboratory (Chemistry/Hematology). Must maintain accurate test results, quality control, and ensure compliance with regulatory agencies.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence, as these values guide everyday actions with patients, customers, and one another. Leaders will demonstrate aptitude for ensuring accountability, building effective teams, driving vision and purpose, and optimizing work processes to help Brown University Health achieve its strategic goals.

Responsibilities

• Provides direct supervision of personnel and function of department.
• Ensures adequate staffing ratios, division of workload, and scheduling.
• Establishes policies and procedures for section.
• Ensures accurate test results through performing quality system checks, result review, and regulatory compliance throughout section.
• Performs competency testing and training along with performance evaluations.
• Obtains and processes specimens for laboratory testing according to department/section policy and procedures.
• Verifies accuracy of test specimen before testing.
• Performs technical procedures as required by department or director.
• Performs all testing in a timely manner as established by departmental policy and with confidence.
• Inspects instruments and verifies that equipment is in proper working order before testing.
• Ensures that test results correlate with each other and the patient's clinical situation.
• Ensures accurate results through supervision of the entire testing process: pre-analytical, analytical, post-analytical, and related functions and systems within.
• Follows and audits the Hospital critical value procedure.
• Demonstrates proficiency in performing all computer tasks associated with job responsibilities.
• Performs scheduled maintenance to assure proper operation of equipment and records the procedures performed.
• Performs quality control and quality assurance procedures and instrument checks correctly.
• Performs analytical and decision-making functions with minimal supervision.
• Has working knowledge of the theory of laboratory procedures.
• Prepares and presents continuing education for department personnel.
• Applies step-by-step problem-solving and thinking patterns.
• Supervises laboratory personnel as assigned to provide direction, support, and technical ability to others.
• Audits the performance of all personnel in the department.
• Establishes quality systems to ensure departmental goals are met and corrective action is taken if needed.
• Responsible team member for scheduling and payroll.
• Assures that the Core Laboratory maintains equipment, staffing, and procedures to meet the needs of the Hospital and community.
• Provides leadership to staff to assure all testing meets and exceeds CLIA, CAP, JC, and MA State standards.
• Utilizes and follows all CAP checklists required for inspection.
• Prepares all checklists for inspection process with all required elements.
• Participates in all accreditation inspections, including peer inspections.
• Responsible for all inventory management, including ordering, organizing, and maintaining supply stock.
• Responsible for all instrumentation management including maintenance and troubleshooting.
• Ensures the Hospital is in compliance with regulatory standards.
• Participates in all negotiations with vendors including financial, budget, quality-related issues, and supply concerns.
• Works with nursing and the medical staff regarding quality systems, Core Lab-related issues, and patient safety.
• Works with Medical Director to ensure that all Core Lab issues are reported and corrective action taken when needed.
• Is the primary source for all training and assessment of personnel in the Core Lab, especially when new procedures and equipment are introduced.
• Works with the Oncology and Infectious Disease departments to provide specialized testing for this patient population.
• Supervises other areas of the laboratory at the discretion of the Admin Director, including but not limited to Microbiology, Immunology, and Point of Care Testing.
• Works with Laboratory Leadership team to ensure compliance with all requirements.
• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance and punctuality.
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
• Uses all laboratory staff as a resource to create a productive workflow.
• Uses effective, respectful communication both with inter-department staff to promote a positive work environment.
• Records, tracks, and analyzes all Quality Control, Improvement, and Assurance data.
• Participates in the Laboratory Quality Control Improvement process through meetings, QI forms, and process improvement functions.
• Responsible for TJC/CAP accrediting agency requirements, including evidence, documentation, and inspection participation.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results and continually strives to improve the quality of work.
• Accepts responsibility for all work performed and takes appropriate corrective action as needed.
• Performs other related duties as assigned.

Requirements

• MT/MLS (ASCP) Certification with Bachelor's Degree or equivalent certification.
• 3-5 years of Clinical Laboratory experience required.
• 3-5 years of Clinical Laboratory supervisory experience preferred.
• Is cooperative in interactions, treating customers with courtesy, respect, and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer's satisfaction.
• Is responsible for ongoing development of work skills through available resources (e.g., in-services, formal educational programs, other work groups, and on-the-job training).
• Attends and participates in staff meetings and in-services and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision-making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.
• Demonstrates an understanding of relative Hospital and all-departmental policies and procedures, including safety issues.
• Possesses awareness of programs/services provided by Hospital and where they are located.
• Understanding of Accreditation requirements, i.e., CAP checklists.

Pay

$82,284.80 - $135,782.40

Schedule

• 40 hours per week
• Day shift
• 8 hours daily