MGR, RESIDENT REGIONAL

About the role

Working as a Resident Regional Manager, you are responsible for multiple environmental services accounts. You will oversee four different hospital locations within the Boston market. You will manage client relations to ensure that all housekeeping services offered to the customers is of outstanding quality.

Responsibilities

• Responsible for department’s financial data and statistics
• Monitoring of unit expenditures
• Develops and recommends department operating budget and ensures the department operates within budget
• Coordinates housekeeping activities with other departments
• Actively communicates with administration and other hospital departments
• Plans, prioritizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Acts as a positive role model; proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Develops And Maintains Job Descriptions For Department Staff
• Encourages staff to participate in education programs

Requirements

• Four Year College Degree And Equal Related Experience
• Six years of housekeeping management experience at a large hospital account required
• Multi-site account management experience
• Ability to analyze and interpret financial and other data
• Keen understanding of business dynamics
• Excellent problem-solving skills both one-on-one and in group situations
• High customer service and quality demeanor
• Ability to work under pressure and meet priorities
• Excellent verbal communication skills a must
• Apply a participative approach to managing staff, to coordinate and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
• Excellent stress leadership skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

Salary: $140,000 - $150,000

Other Forms of Compensation: Pay Grade: 17