Mgr, Region Engineering

Provides oversight and management of field engineering services within a geographical operating region, focusing on maintaining customer relationships, employee growth, revenue growth, system reliability, and system improvements.

Responsibilities

• Provides administrative, management, and technical oversight of distribution design and field engineering (Power Quality, Voltage issue resolution, feeder level distribution planning, contingency switching, reliability programs, etc.).
• Manages group resources to achieve maintenance, reliability, and financial goals.
• Manages resources and budget activities to ensure strict compliance with Entergy's guidelines.
• Provides operational support at the jurisdictional and network level to improve customer satisfaction and reliability performance.
• Provides technical expertise to local jurisdictions on items arising from local and state regulatory agencies.
• Trains and coaches work groups to ensure familiarity with Entergy's policies, procedures, and compliance with applicable codes for designing and maintaining electrical distribution facilities.
• Manages special/large projects, including process development, storm restoration, and other ad hoc jurisdictional and system assignments.
• Serves in a leadership role during emergency response and storm restoration efforts, including oversight of 24/7 engineering response to support operations.
• Oversees day-to-day needs of the Metro Region Engineering workgroup for reliability and resiliency efforts.
• Ensures customer centricity throughout operations.
• Leads and develops team members while maintaining technical aptitude in basic electricity and utility operations.
• Regularly interacts with the New Orleans VP and engages with internal/external customers and employees daily.

Requirements

• Bachelor's degree in Engineering.
• 5-8 years of experience with proven leadership capabilities or significant project management experience.
• Professional Engineering (PE) license strongly preferred (requirements vary by state).
• Experience with the New Orleans City Council and Central Business District (CBD) is preferred.

Skills

• People skills and strong communication abilities for interacting with internal/external customers and employees.
• Willingness to independently learn and adapt.
• Supervisory and interpersonal skills.
• Technical aptitude in basic electricity and understanding of utility operations.

Working Conditions

• As a provider of essential services, employees may be required to work additional hours, alternate locations, or perform additional duties during storms, outages, emergencies, or other critical situations.
• Exempt employees may not receive overtime pay for such duties.
• Travel up to 25% may be required.

Primary location: New Orleans, Louisiana.