Mgr Quality 2
Northrop Grumman · Jacksonville, FL · Yesterday
On-siteQuality Assurance$115k–$172k/yrFull-time
Key Responsibilities
- Design, modify, and maintain AS9100-based quality evaluation and control systems for aircraft maintenance and production.
- Establish and enforce procedures for accident/incident reporting, root-cause analysis, and corrective-action implementation.
- Devise and execute inspection, testing, and measurement plans for aircraft components and systems.
- Perform statistical analysis (SPC, Weibull, Pareto) to assess non-conformances and cost impact.
- Lead internal and external audits, identify deficiencies, and drive timely corrective actions.
- Ensure documentation (maintenance records, aircraft forms, publications) meets regulatory and customer requirements.
- Lead a cross-functional quality team, fostering an inclusive environment where diverse perspectives thrive.
- Coach staff on problem-solving, Lean, Six-Sigma, and continuous-improvement techniques.
- Integrate quality metrics into project performance planning, risk management, cost, schedule, and factory accountability.
- Communicate status and recommendations to senior leadership and external partners.
- Build trusted relationships with CBP, contractors, and internal stakeholders; ensure expectations are met or exceeded.
- Deliver clear, engaging communications that keep the organization aligned and motivated.
- Champion innovative quality tools and technologies (digital twins, AI-driven analytics) to meet evolving customer requirements.
- Respond rapidly to program changes, adjusting processes to sustain high-quality output.
Core Leadership Competencies
- Integrity & Ethics: Consistently act with the highest moral standards.
- Inclusive Leadership: Attract, retain, and develop a diverse, engaged team.
- Strategic Vision: Translate quality strategy into measurable sustainable value.
- Effective Communication: Ensure information flows across all levels; keep teams connected to mission.
- Continuous Improvement: Drive perfection through data-driven decisions and agile response to change.
Basic Qualifications
- Education: Bachelor’s degree.
- Experience: 5 years in aircraft/aerospace or high-tech maintenance or manufacturing quality roles. 2-3 years of supervisory/lead experience.
- Technical Proven expertise with AS9100, aircraft maintenance forms, and publications.
- Hands-on experience with accident/incident reporting, root-cause analysis, and corrective-action tracking.
- Ability to conduct statistical analysis and interpret inspection data.
- Clearance: Ability to obtain and maintain Customs and Border Protection Background Investigation (CBP).
Preferred Qualifications
- Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Industrial Engineering, or related STEM field.
- Leverage Lean Six-Sigma Black Belt or certification.
- P-3 flightline and aircraft maintenance experience.
- Depot level aircraft maintenance experience.
- Quality assurance or quality management experience.
- Aircraft maintenance technician.
- Experience with reliability engineering, failure-mode analysis, and risk-based decision making.
- Demonstrated success influencing change in dynamic, fast-paced environments.
- Deep understanding of government regulations, complex quality policies, and workflow integration.
Primary Level Salary Range
$115,000.00 - $172,400.00