Mgr II,Program Administration

Key Responsibilities

• Manages the planning and implementation of program goals and objectives. Works in conjunction with Sr. Management to establish goals and objectives.
• Responsible for budget proposals and recommendations and establishes budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.
• Responsible for business change management, including business process redesign, training, SOPs
• Manages project scope and timeline through formal change management processes
• Manages project issues and risks through standard issue/risk process
• Manages, selects, trains, evaluates and manages unit or department staff for effectiveness and efficiency.
• Performs need assessments, evaluates and analyzes individual program and overall unit or department effectiveness; implements appropriate procedures to ensure efficiency and accuracy to fulfill the unit or department and campus mission.
• Develops and manages the development of internal systems and materials for delivery of programs and services
• Provides technical advice, policy interpretation, and guidance for application of appropriate procedures to staff, students and administrators.
• Develops and facilitates or oversees the development and facilitation of workshops, seminars and orientations.
• Oversees development of information flyers, internal forms and various materials to facilitate unit or department programs and services.
• Interacts and maintains liaison with staff, faculty and outside/community agencies in facilitating program objectives.

Knowledge and Skills

• Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• Ability to work with diverse internal and external constituencies.

Education

• Bachelor’s degree or equivalent years of experience.
• Master’s Degree Preferred

Experience

• 6 years of relevant experience