Meter Data Analyst I, II, III, or Senior

About the role

Responsible for the operation and administration of the Meter Data Management System (MDMS) and acting with full responsibility as a project/program leader in the areas of meter data analysis, and associated processes for acquiring, translating, validating, analyzing, estimating and editing the data in order to provide timely, accurate, complete and audit-compliant delivery point information. Includes interchange, generation and settlement point bidirectional electric power demand and energy management data.

Responsibilities

• Perform as a project/program leader and/or manager for projects involving the management of the MDMS application to include upgrades, patches, fixes, or other issues related to the collection and maintenance of meter data, stability of the platform and interaction with the OEM vendor.
• Develop, implement, and maintain change control and sing processes for modifications to the MDMS and its integration with other metering related information systems.
• Operate system, database administration, programming, data import and export, sing, backups, documentation, maintenance, and security monitoring for the reliable, trusted, high availability operation of the primary and backup MDMS, to assure the accurate, complete, timely, and audit-compliant acquisition, translation, validation, analysis, estimation, storage and archiving, retrieval, and presentation availability of metering data as part of an end-to-end meter data management process comprising the host MDMS and remote metering devices located throughout Tri-State’s service territory (the “MDM Process”).
• Interact with and assist Tri-State or other entity metering personnel including, but not limited to, engineers, specialists, analysts, and maintenance technicians, in order to commission, troubleshoot, s, and maintain the integrity of the MDM Process for all necessary meters.
• Interact with and assist internal (including Tri-State Energy Management, System Planning, System Operations, Maintenance, and Engineering) and external (including Member Systems, other utilities, transmission operators, and power producers) users and providers of meter data to execute direct remote read collection or file transfer uploads, meter data import and export, and to resolve MDMS use or metering data questions, issues, or problems to support the billing, reconciliation, and settlements of power and energy accounts, and contractual requirements with Member Systems, other utilities, transmission operators, and other entities.
• Program functions and calculations performed by the MDMS; produce, or assist users in producing, aggregations, data transfer files, or reports as needed by meter data users.
• Identify, and assist in the analysis and correction of, meter data anomalies to ensure meter data accuracy and quality.
• Maintain tracking documentation of all changes to the MDMS database.
• Interact with MDMS vendor and Tri-State Information Technology staff (I.T.), Transmission Maintenance and Telecommunications personnel to ensure proper, reliable, updated, and fully utilized operation of the MDMS and associated software, servers, and network in the production and s environments.
• Assist with development and management of requirements, policies, procedures (including sing), documentation, tracking and reporting tools, methods and operating/workflow models for the operation, network support, compliance, and training for the MDMS.
• Provide training to new MDAA employees and other users of the MDMS application and its functions.
• Participate as a member of multiple disciplinary work groups within or external to Tri-State regarding metering data, systems, inventory, recordkeeping, integration with other systems, and process matters, including, but not limited to, the Metering Issues Task Force (MITF), Transmission Maintenance Technical Support (TMTS), Geographic Information System (GIS), internal, and external metering data users.
• Support transition and development of the MDM Process necessary for organized market participation.
• Develop/coordinate reports related to metering data and MDMS operation.
• Assure compliance with North American Electric Reliability Corporation (NERC) Cyber Security requirements to include development and on-going administration of policies and procedures and work closely with the Substation Automation Supervisor and the Reliability Compliance Department to ensure regulatory compliance.
• Perform security audits and compliance activities to identify and mitigate vulnerabilities, risks and breaches; report on control maturity, compliance status, and gap identification.
• Develop/coordinate business process documentation and operating/workflow models, which include both documentation of existing processes, and modeling of future processes for improvements and efficiencies.
• Maintain compliance with all company policies and procedures and attain knowledge and remain knowledgeable of regulations, laws, standards, and best practices applicable to functional area.
• Because Tri-State has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.

Qualifications

• Bachelor’s degree in Information Technology, Computer Information Systems, or an equivalent combination of experience and education.
• Training and/or equivalent experience in the areas of electric utility meter data management systems.

Skills and Abilities

• Ability to apply principles and practices of information technology and computer information systems, including hardware, operating systems, and software applications, software troubleshooting, quality assurance and security, relational databases including queries, tables, functions, and stored procedures.
• Ability to effectively perceive, analyze, interpret, correct, and resolve computer system problems, meter data problems, with attention to detail, to identify gaps, anomalies, inaccuracies, and other problems; and prepare reports of results.
• Working knowledge of demand and energy meters, recorders, and associated metering circuits, instrument transformers, and apparatus.
• Effective organizational skills.
• Ability to apply project management processes, tools and techniques.
• Ability to guide and direct others in the operation and maintenance of the MDMS application.
• Ability to make clear, consistent, and timely decisions.
• Ability to communicate effectively, both verbally and in writing, maintaining clear and open communications with various internal and external personnel at all levels.
• Ability to work effectively, cooperatively, and collaboratively in a team of various internal and external functional groups, take direction from management, adhere to work schedules, and focus attention on details.
• Ability to establish and maintain effective working relationships with various internal and external personnel at all levels.
• Ability to deliver high quality and innovative customer service to internal and external meter data users.
• Ability to communicate technical information to both technical and non-technical persons.
• Ability to maintain confidentiality.
• Ability to maintain effective record-keeping of daily job activities.
• Ability to learn new technology to maintain current relevancy.

Other

• Willing to work extra and/or irregular hours, evenings, and weekends, and be called out if needed to resolve technical problems or meter reading issues related to the MDMS application.
• Willing and able to maintain First Aid and CPR certification.
• Must reside within 60 minutes one-way travel time of base location.

Pay

Hiring Salary Range: $72,000-$124,000

Schedule

Full time